Revenues Manager

Contract to start ASAP

Duration: 12 weeks with a possible extension.

Responsibilities:

Lead the billing, collection and recovery of local taxation, including discretionary relief policies and court cost calculations, to maximise income and maintain robust financial control.

Ensure value for money, effective performance management and continuous improvement across the service, using data and financial insight to improve outcomes.

Ensure services are delivered fairly and accessibly, reflecting Haringey's values and corporate priorities, with appropriate consideration of vulnerability and customer need

Implement the Ethical Debt Strategy and Policy and demonstrate this through measures and other evidence

Provide strategic and operational leadership to staff

Motivating and directing teams to deliver efficient, effective and high-performing services .

Develop and implement process improvements, automation and digital service changes to improve service quality, efficiency and the customer experience, and maximise income and debt recovery.

Ensure the service complies with all statutory and non-statutory requirements, relevant case law, Council policy, governance standards, audit requirements and risk controls.

Provide comprehensive, high-level advice on local taxation matters, including Council Tax, Business Rates, Business Improvement District levy billing, reliefs, recovery and related policy issues.

Comply with legislation, case law, discretionary powers, Council standing orders, Council policies, codes of conduct and professional standards.

Develop and lead service strategies, policies and collection approaches that support fair, lawful and effective delivery.

Ensure all people management responsibilities are implemented effectively, including full adherence to the Council's appraisal scheme and HR procedures.

Demonstrate flexibility and adaptability in leading change, improving processes, managing supplier performance and supporting the delivery of service transformation.

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OR115326-09-26