Service Manager

Contract to start ASAP

Duration: 12 weeks with a possible extension.

Responsibilities:

To ensure communication andengagement within the service is maintained to discuss the business of the team, review its performance and brief team members about corporate and care management issues.

To effectively communicate withservice users and consult and involve them in service modernisation; developinginnovative and effective approaches to the participationof children and youngpeople and their families.

The post holder will monitor and manage the performance of teams within the scope oftheir responsibility, resolve any issues encounteredand highlight service achievements to the senior management team.

To ensure that allmanagement responsibilities are carried out within the council's agreed policies and procedures.

To undertake the supervisionof directly managed staff.

To ensure staff and managers receive the supervision, appraisal, support, training and development necessary for them to provide high quality, safe care for children.

To carry out quality assurance, audits and analysis of staff supervision and exit interviews and ensure service and departmental improvements are made based on the outcomes of this analysis.

To establish, implement and review annual objectives and targets and ensure that Team Managers produce and implement Service and Team Business Plans setting out clear aims, objectives, targets and performance.

To develop systems for the effective monitoringof performance and recognising and commending good performance and to demonstrate high expectations of performances.

To ensure that workload management tools arebeing used effectively acrossthe service, inorder to ensure the safe transfer of cases and to share resources across the services to ensure safeguarding of children and families

To contribute to overallquality assurance and to beresponsible for quality assurance in ownservice, including the use of audits, service user feedback and consultation

Secure sustainable partnership arrangements with key partners, particularly health, schools, colleges and the voluntary sector, and other Boroughs, ensuring the care planning meets the needs and the safety of the child and where these add value to the work of the service inseeking to improve outcomes for children and young people.

To seek ways to develop the multi agency servicesprovided so that they model best practice andensure the safe care of children and young people.

To take partin the multi- agency strategic and operational planning process and to jointly manage services with key partners whereappropriate and agreed

To ensure Safeguarding services across the Borough work effectively andcollaboratively to achieveexcellence against all national and locally set targets and to chair and participate inpanels as required

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.

OR114726-09-26