SOC Manager

Standard Job Requirements

· Provide first line supervision to direct reports

· Strategic planning on service enhancements.

· Manage shift schedule.

· Leads the security operations team and reports to the higher management level.

· Log source onboarding process follow up

· Solve various SOC challenges on level of technology, People and process

· Oversees hiring, training, and evaluating SOC staff.

· Evaluates, creates, and modify processes.

· Assesses incident reports.

· Develops and implements crisis communication plans.

· Supports audits.

· Measures SOC performance metrics.

· Reports on security operations to executive management.

· Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches.

· Review and verify daily, weekly, monthly, quarterly, and annually SOC reports.

· Completion of assigned tasks with maximum performance as per SLA defined in SOC processes .

Functional and Technical Competencies

Must have:

· College Degree or equivalent

· 3 to 5 years prior supervisory or technical team lead experience

· Practical experience in SIEM technology on level of log source integrations and trouble shooting

· Practical experience in SOC technology such as EDR, TIP, SOAR, NDR, Brand Protection

· Excellent people-management skills

· Ability to work in a high stress environment

· Ability to interact with staff, peers and customers on a technical and professional level

· Effective verbal and written communication skills

· Passion and drive to work in start-up division with potential of significant growth in scope and services

Nice to have:

· Prior experience in Information Security or Managed Services strongly preferred

· Risk management and compliance