Senior Salesforce CRM Developer Job ID: JP054664

Senior Salesforce CRM Developer

We are looking for a Senior Salesforce CRM Developer to support the maintenance, enhancement, and continuous development of a Salesforce CRM platform. You will work across Sales Cloud and Service Cloud, ensuring platform stability, performance, and scalability while contributing to AI-driven customer service initiatives.

Key Responsibilities

• Analyze business requirements and define technical specifications.
• Develop, configure, and maintain Salesforce Sales Cloud and Service Cloud solutions.
• Implement user stories using Apex, Lightning, Visualforce, and Force.com.
• Support post go-live enhancements and platform maintenance.
• Develop reports, dashboards, and operational KPIs.
• Contribute to AI and automation initiatives (Agentforce) for Customer Care.
• Perform unit and integration testing, resolve defects, and manage incidents.
• Manage releases, CI/CD processes, and technical documentation.
• Collaborate with Agile teams using Jira and Confluence.

Requirements

• Proven experience as a Salesforce CRM Developer.
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, and the Salesforce platform.
• Experience with Apex, Lightning, Visualforce, Force.com, REST/SOAP APIs, and CI/CD.
• Familiarity with Salesforce Marketing Cloud, Marketing Cloud Connect, Contact Builder, AMPscript, and Server-Side JavaScript is an asset.
• Experience with data migration (Data Loader) and Agile/Scrum methodologies.
• Salesforce certifications (Platform Developer, App Builder, Data Architect, Application Architect, etc.) are highly desirable.
• Experience in the public transport sector is a plus.

Languages

• Native or bilingual proficiency in French or Dutch.
• Professional working proficiency in English.

Work Arrangement

• Hybrid (onsite presence required).
• Location: Brussels, Belgium.
• Long-term assignment with the possibility of extension.