Senior HR Officer – Operations, HR Data & Functional Management 260805-AVH-002

Senior HR Officer – Operations, HR Data & Functional Management

For Candidates Who Wish to Apply

Role Overview

We are looking for an experienced HR professional who adapts quickly and moves effortlessly within a dynamic organization. The ideal candidate combines a hands-on mentality with an analytical perspective, feeling equally at home in daily HR operations and in improving processes, systems, and data quality. This candidate takes ownership, works independently, and knows how to connect various stakeholders in a pleasant and effective manner.

Ultimately, we are seeking a Senior HR Officer – Operations, HR Data & Functional Management: an experienced HR professional responsible for the correct and efficient execution of daily HR administration and processes, with a strong affinity for HR systems, data, and process optimization. This role ensures HR systems function optimally, supports the organization with reliable HR data and reporting, holds responsibility for the functional management of HR systems, and plays a key role in the implementation of Workday. The successful candidate will also be a true Excel expert with extensive experience working with data.

The organization recently became part of a larger global player in the fast-changing electronic payments market. It is currently undergoing a significant transition — alongside daily HR service delivery, the team is working on harmonizing HR processes, services, and systems across the wider group.

For this interim assignment, we are seeking an experienced Senior HR Officer who combines daily HR operations with the optimization of processes, systems, and HR data. The role ensures reliable execution of HR processes related to onboarding, internal transfers, offboarding, absenteeism, and personnel changes, and serves as a key point of contact for employees and managers on operational HR matters.

The role also involves active contribution to HR projects, including the implementation of Workday, and contributes to reporting, data quality, and process improvements. The successful candidate will work closely with colleagues within the international HR team, group HR counterparts, and internal stakeholders including IT, Procurement, and Finance.

Key Details

• Location: Arnhem, the Netherlands
• Hours per week: 32–40
• Intended period: ASAP – March 31, 2027
• Application deadline: August 27, 2026, 08:00
• Required experience: 5 years
• Required level of education: HBO (Higher Professional Education)
• Self-employed candidates: Not permitted
• Option to extend: No
• Field of expertise: HR / Staff / Legal
• CLA: Job Families CLA, Salary Scale 13

What You Will Do

The candidate will ensure daily HR processes run smoothly and serve as an important sparring partner for employees, managers, and colleagues. At the same time, the candidate will take a critical view of process design and the quality of HR data — identifying opportunities for improvement, taking initiative, and contributing to the further development and professionalization of the HR team.

Specific responsibilities include:

• Processing and coordinating HR administration related to onboarding, internal transfers, and offboarding
• Acting as the first point of contact for employees and managers on operational HR matters
• Providing operational support on new and/or ongoing HR projects
• Contributing to the integration and harmonization of HR processes and policies with the wider group, including the transition to a new HR system, Workday, in which this role plays an important part
• Contributing to reporting, data quality, and optimization of HR (work) processes
• Collaborating with the external payroll partner to ensure correct salary processing
• Supporting the functional management of the current HR system, YouServe

Candidate Profile

• HBO working and thinking level
• Minimum of 5 years of experience in a similar position within HR/HR Operations
• Excellent communication skills and the ability to effectively liaise with various stakeholders
• Up-to-date knowledge of Dutch laws and regulations in the field of HR
• Experience with HR systems, preferably Youforce/Visma Raet and/or Workday
• Experience with HR reporting, data quality, and analyzing HR data
• Good command of Excel and experience working with SharePoint
• Affinity with IT, digitalization, and process optimization
• Good command of the Dutch and English languages

Personal Qualities

• Takes responsibility for their work and addresses matters independently
• Strong communicator who liaises easily with various (international) stakeholders
• Takes ownership, does not shy away from initiative, and converts opportunities for process and system improvement into concrete actions
• Works accurately with an eye for quality and detail
• Switches easily between operational tasks, HR projects, and systems
• Thinks in solutions and maintains overview, even in a dynamic environment

Team & Working Environment

The successful candidate will be part of a driven and enthusiastic international HR team of 21 HR professionals, including (Senior) HR Business Partners, (Senior) Recruiters, HR Payroll & Support Officers, and HR Experts. English is spoken during international meetings.

Working arrangements:

• After a full onboarding period at the office, hybrid working is possible, with a minimum of 2 days per week at the head office in Arnhem
• Contract for 32 or 40 hours per week, with flexible working hours (by mutual agreement)
• Informal, international work environment with development opportunities