SAP FSM Consultant - Hybrid Qatar

Job Title: SAP Field Service Management Consultant

Experience: 10+ years Job Description:

• Analyze business requirements and translate them into SAP SM/FSM solution designs, considering best practices and industry standards.
• Configure SAP SM/FSM modules according to business needs, including service contracts, service orders, resource scheduling, and mobile solutions for field technicians.
• Collaborate with stakeholders to gather requirements, conduct workshops, and provide expert guidance on SAP SM/FSM functionalities and capabilities.
• Perform system testing, integration testing, and user acceptance testing to validate the functionality and reliability of SAP SM/FSM implementations.
• Provide end-user training and support to ensure effective adoption and utilization of SAP SM/FSM functionalities across the organization.
• Troubleshoot and resolve issues related to SAP SM/FSM configurations, processes, and integrations with other SAP modules or third-party systems.
• Work closely with technical teams for custom development, enhancements, and system integrations related to SAP SM/FSM modules.
• Stay updated with SAP SM/FSM industry trends, new features, and emerging technologies to recommend continuous improvements and optimizations.
• Document SAP SM/FSM configurations, processes, and user guides for knowledge sharing and reference purposes.
• Collaborate with project managers, business analysts, and other stakeholders to ensure successful delivery of SAP SM/FSM projects within defined scope, timeline, and budget.

Qualifications:

• Bachelor's degree in supply chain, Information Technology, or related field.

• 10+ years of SAP experience with 5+ years working as an SAP SM/FSM Functional Consultant or in a similar role.

• Service Management module in SAP S/4HANA experience.

• Experience in Support of Service contracts and supplier contracts.

• Experience in support of service repair activity.

• In-depth knowledge of SAP SM/FSM modules, including Service Management, Field Service Management, and related components.

• Hands-on experience with SAP S/4HANA implementations, particularly in service management and field service domains.

• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP SM/FSM solutions.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Experience in conducting workshops, training sessions, and presentations to both technical and non-technical audiences.

• SAP certification in relevant modules (e.g., SAP Certified Application Associate SAP S/4HANA Service) is a plus.

• Knowledge of SAP Fiori, SAP Mobile Solutions, and SAP Cloud Platform Integration (CPI) for field service applications is desirable but not mandatory.

• Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment.