About the job Administrator
Primary Purpose
To ensure that the insurance requirements of prospective and/or existing insurance clients are identified
and met, and to keep the Kayser Baird brand promise of meeting and exceeding client expectations.
Minimum Requirements
o Matric pass (50%+)
o Computer literacy
o Mathematical literacy
o Between the ages of 20 – 35
Candidate Submission Requirements
Please ensure that all of the requirements are submitted when presenting the candidate.
o Verified CV including :
- ID Number or Date of Birth
- Location
o Salary Expectation
o Notice Period / Availability
o At least one Reference
o Recent photograph
o Must be willing to participate in a group interview
o Date of First Appointment (DOFA) Confirmation
If the candidate has worked in the insurance industry, they may not be aware that they were
previously appointed as representatives and have a DOFA. To check if they have a DOFA, candidates
can email the FSCA on fais.dofa@fsca.co.za.
o Introduction Video (not compulsory but preferable)
o Are they available or willing to come in for a trial?
If the candidate is currently unemployed or working in a flexible work environment, would they be
willing to come in for a trial week? Candidates who qualify for the trial week after the interview will
be paid for the time spent in the office.
Advantageous
o FAIS Compliant
o RE 5 Certificate
o Class of Business Training
o NQF 4 Qualification in Short-Term Insurance
o Any qualification recognised by the FSCA
Ideal Candidates
o Ability to work under constant pressure
o Presentable and articulate
o Engaging and self-aware
o Friendly and co-operative
o Enjoys team work, but also able to work independently
o Mature, well put together and non-confrontational
o Emotionally intelligent
o Does not participate in office politics
o Enjoys structure and following instructions
o Rule oriented
o Ability to organise, manage and plan their workday independently
P a g e 2 | 2
o Task, time and detail driven
o Strong analytical skills
o Loves administrative work
o Excellent customer service skills
o Excellent communication and interpersonal skills
o Adaptable, flexible and a fast learner
o Own vehicle, however, an exception will be made if very reliable transport arrangements are in
place
Undesired Candidates
o Reliant on public transport
o Unstable work history with excessive gaps and/or job hopping, unless valid reasons can be given
o Live outside of the Durban area, unless, they are willing to commit to the daily commute and
ensure that they arrive at work on time
o Tattoos above the neckline or any visible tattoos that are racist, sexist or extremist in nature
o Facial piercings and/or excessive ear piercings
o Young children unless they have a solid support structure
o Poor time management skills. Late arrivals will NOT be tolerated.
Additional Questions & Information
o What type of work and work environment do they enjoy?
We are looking for candidates who enjoy administrative work, dealing with customers and thrive in
a structured environment.
o What are their career goals?
We are looking for candidates who are ambitious and driven, but focussed on personal growth
within the company.
Are they prepared to study further?
In line with FAIS requirements, further studying may be required, which will take up some of their
personal time. There will also be ongoing product, systems and compliance-related training.
o Salary
The general salary bracket for our junior positions is between R15 000.00 – R18 000.00 CTC per
month.
o Benefits
Successful candidates are eligible for the following benefits after a 6-month probation period:
- Company uniform to the value of R5500.00, which will be replaced every 18 months
- Kayser Baird Provident Fund
- Payment of studies and exams required for the position
Interviews are generally conducted in a group of 2 – 6 candidates, who will be interviewed by the General
Managers. Short-listed candidates will then be interviewed by the directors. Thereafter, the General
Managers and Directors will meet to discuss further.