Butler

Position Summary:

• Positive attitude and good communication skills, with excellent grooming standards, clean, pleasant.
• Provides a courteous, professional, efficient, flexible and personalized service at all time, with commitment to delivering a high level of service.
• Serves food courses and beverages.
• Flexibility to respond to a variety of different work situations

Butler Duties and Responsibilities:

• Fully aware of the Room Service and menu, answers questions on menu selections
• Updating the owner preference, likes and dislikes reporting directly to the F&B Manager and Senior Butlers
• Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages
• Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence.
• Performs all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards.
• Ensure a clean dining area, reception rooms, maintaining cleanliness of work.
• Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
• Helps monitoring the stock of all items in the residence
• Understands and strictly adheres to the Rules & Regulations of the Company and the policy on Fire, Hygiene, Health and Safety.
• To attend and contribute to all meetings, Departmental and training as scheduled and other related activities.

Qualifications:
3 Years Diploma Hotel school or certification from a renowned butler school

EXPERIENCE & SKILLS

• Minimum 3 years’ experience at a similar level at a 5 star or full-service hotel
• Minimum 3 years’ experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel.