HRIS Manager

About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, youll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, youll not only witness but also contribute to significant ROI achievements and market successes. Were not just navigating the future of digital commerce; were creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2023 milestones include:

• Delivering 30+ digital transformation workshops for global and local leadership boards like Coty, LOreal, Unilever Prestige
• Executing comprehensive client-telling roadmaps, enhancing customer engagement and loyalty like Moncler, Margiela, Moschino, Christies. In the process ITC trained more than 2,000 Sales Associates
• Pioneering Salesforce projects for luxury brands in China, notably with LVMH and other fashion groups
• Contributing to significant eCommerce growth through bespoke website revamps for prominent clients for the top luxury and fashion brands in China and APAC
• Facilitating remarkable visibility and revenue growth in private traffic areas for top-tier brands.
• Helping some Fast Fashion Brands growing above 10,000 orders a day
• Helping brands like Hublot, Omega, Fred drive sales in China through best-in-Class Mini Program
• Expanding The Hour Glasss presence across 9 APAC markets.
• Developing and maintaining successful Mini Programs, enhancing brand reach and customer experience.

About This Position

As a key part of the Human Resources and Information Systems departments, the HRIS Manager in China will be crucial in adapting and improving our HR systems, digital tools, and data for the local market. This role demands a thorough understanding of the Chinese market to align and tailor global HRIS strategies and technological initiatives effectively.

The role is based in our Shanghai offices and reports to the Global VP of HR Tech, Digital & Data.

The HRIS Manager will work closely with local HR, IT, and legal teams across all levels.

Responsibilities

• Ensure alignment with the company global and local HR vision for China architecture principles, by collaborating with local and global HR and IT departments to localize and execute a complete HRIS plan targeted to the Chinese market.
• Develop and uphold HRIS governance frameworks, rules, and procedures that support innovation and ongoing development while abiding by local regulations and industry best practices.

2_System Implementation and Integration

• Lead the selection, implementation, and ongoing maintenance of HRIS solutions tailored to China, including core HR, talent management, and workforce analytics platforms.
• Ensure these systems integrate seamlessly with the existing company platforms, specifically focusing on:
  • Core HR
  • WeChat recruitment
  • Internal learning platform
  • Internal system

• Collaborate with HR teams across levels in expressing their needs to create detailed user stories.
• Work closely and manage external vendors and partners, in terms of negotiating contracts, overseeing project timelines. Collaborate with IT and UX/UI experts to ensure smooth system implementation and upgrades.
• Have the capacity to identify potential risks and devise strategies to mitigate them effectively.
• Play a crucial role in the acceptance testing phases.

3_Data Management and Analytics

• Take lead in ensure HR data follows Chinas data privacy regulations and the companys global data management standards, in terms of accuracy, integrity and security.
• Performance Data Analysis through reports, and dashboards using analytical tools (e.g PowerBI CN) to support the decision-making process for HR and other business leaders, emphasizing areas like talent acquisitions, retention rate, and mobility.

4_Change Management and User Adaptation

• Simultaneously spearheading in using digital HR tools and self-service functions while encouraging the team to access and manage HR information and learning resource accordingly.
• Develop change management strategies for HRIS projects in China, including tailored training and user support.
• Encourage team to improve on digital literacy and continuous learning. Maximizing user adaptation and satisfaction company HRIS system by working with HR and IT teams.

5_Compliance and Regulatory Monitoring

• Identify data privacy risks, specifically with managing PIPL as defined by relevant regulations, by working closely with the legal and compliance team.
• Stay ahead of labor laws, regulations and industry trends in China that is relevant to the HRIS to ensure timely update to the system and processes.

Requirements

1_Background and Work Experience

• Bachelor or Master degree in HR, Information Systems, or related field.
• 8+ years of progressive experience in HRIS roles, handling complex HRIS projects within China market in MNCs.
• High proficiency in English.
• Native or bilingual Chinese proficiency.

2_Technical Skills:

• Experienced in managing HRIS systems (e.g. SAP SuccessFactors), and workforce management solution.
• Knowledgeable in HR process automation, data integration, and data privacy laws and regulations in China.

3_Project Management

• Using Agile method to implement large-scale HRIS system roll-out, enhancement and integration, accordingly to the timelines and budgets.
• High cultural intelligence to work in a multicultural working environment.

The Package

• Professional career path and frequent objectives, review
• Multicultural team (10+ nationalities), non-stop sharing, learning
• Lovely office with modern facilities
• Fun and dynamic team with great ambition always striving toward the same goal
• Pantry area with snacks, and drinks available all the time
• Other exciting team-building activities
• ENGLISH is the main daily communication language