Tech Pre-sales Consultant Assistant

Tech Pre-sales Consultant Assistant - 6-month Internship

About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Saigon and Melbourne. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, you'll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you'll not only witness but also contribute to significant ROI achievements and market successes. We're not just navigating the future of digital commerce; we're creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2023 milestones include:

• Delivering 30+ digital transformation workshops for global and local leadership boards like Coty, LOreal, Unilever Prestige

• Executing comprehensive client-telling roadmaps, enhancing customer engagement and loyalty like Moncler, Margiela, Moschino, Christies. In the process ITC trained more than 2,000 Sales Associates

• Pioneering Salesforce projects for luxury brands in China, notably with LVMH and other fashion groups

• Contributing to significant eCommerce growth through bespoke website revamps for prominent clients for the top luxury and fashion brands in China and APAC

• Facilitating remarkable visibility and revenue growth in private traffic areas for top-tier brands.

• Helping some Fast Fashion Brands growing above 10,000 orders a day

• Helping brands like Hublot, Omega, Fred drive sales in China through best-in-Class Mini Program

• Expanding The Hour Glass's presence across 9 APAC markets.

• Developing and maintaining successful Mini Programs, enhancing brand reach and customer experience.

About This Position

This position is requiring a high level of proactivity and a self-driven mindset. In this role, your main goal is uniquely integrated between Pre-Sales, Production & Strategy Consulting delivering on our digital transformation services and communicating directly with the clients mainly in English. In addition, you will also help our Consulting team on their strategy proposals to win more deals.

We are a team of highly-proactive individuals that work seamlessly as a team, supporting one another for continuous growth and knowledge building. We place strong emphasis on investing in our teammates progression over time. And such, we are looking for an A-player that can really contribute to the team with innovative ideas and strategic value.

Our services target APAC as the key market and other Asian markets such as Vietnam, Singapore, Hong Kong. Therefore, the channels that were targeting can be different, but with a global outreach.

Responsibilities

• Build highly tailor-made & illustrative technical proposals to showcase our products and services to win the clients
• Assist in preparing scope of work (SOWs), and bill of quantities (BOQs)
• Work with IT team and Design team to clarify scope & requirements
• Conduct market research to gather information and insights that strengthen proposal content
• Collaborate with team members to enhance the visual representation of complex ideas.
• Provide insights and recommendations based on research findings to support the Pre-Sales team in strategic decision-making.
• Use CRM and leverage data to generate sales & nurture existing clients
• Other ad-hoc requests by management

Requirements

As an A-player, you will be/have:

• Great command of English (speaking, writing, listening, reading) to facilitate cross-border interactions and discussions
• Current studying or final year in IT / Digital or relevant fields
• Excellent attention to details / detailed-oriented
• Ability to translate complex technology process / concepts into meaningful solutions that address business needs
• Ability to efficiently create Keynote/PowerPoint presentations that are both visually pleasing and directly on-point.
• Quick learner, adaptive to difficult digital concepts and workflows
• Strong logical thinking, analytical and problem-solving skills
• Versatile and open to different tasks & roles depending on the teams needs
• Great team player, positive attitude with eagerness to learn in a fast-paced digital industry

Nice to have:

• Basic understanding of:
  • Software development life cycle (SDLC).
  • Cloud platforms (AWS, Azure, Alibaba Cloud).
  • Web technologies (HTML, CSS, JavaScript) and backend concepts.
  • APIs and basic database knowledge (e.g., MySQL, MongoDB).
  • IT infrastructure fundamentals, including networking and servers.
• Experienced with analytics tools (Excel, Advanced Excel, PowerBI, etc.)
• Experienced with CRM tools (Insightly, Salesforces, SAP, etc.)
• Experienced with diagram tools (Freeform, Lucidchart, Miro, or Visio)
• Experienced with CMS platform (Drupal, WordPress, etc.)
• Efficiency in visualization tools (Keynote, MS Powerpoint, Figma, Adobe Ecosystem, etc.)

The package

For all incoming interns :

• Paid internship with competitive allowance we are highly invested in our teammates individual and professional growth, and thus we also expect high commitment, excellent work ethics and value delivered from you

• NO fingerprint timekeeping culture. We believe in effective self-governance and work efficiency in all our teammates

• Multi-cultural teammates with 14+ nationalities. Youll be able to meet different people and learn more about different cultures every day

• ENGLISH is the main daily communication language

• The office has available tea, coffee, juices and snacks