About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, youll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, youll not only witness but also contribute to significant ROI achievements and market successes. Were not just navigating the future of digital commerce; were creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2026 milestones include:

• Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige
• Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management
• Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups
• Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot
• Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions
• Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China
• Expanding The Hour Glasss presence across 9 APAC markets with integrated solutions.

About This Position

We are looking for a highly experienced Regional IT & Cloud Specialist with a strong background in enterprise solutions in China. You will lead the management of our APAC hybrid infrastructure across cloud and on-premises platforms, ensuring stable operations, optimal performance, and robust security in a complex, multi-environment landscape.

Responsibilities:

• Oversee and operate cloud infrastructure to ensure optimal availability, scalability, and performance.
• Design, implement, and maintain hybrid cloud environments, ensuring smooth integration between cloud platforms and on-premises systems.
• Continuously monitor and optimize cloud costs and performance, proactively identifying bottlenecks and resolving infrastructure issues.
• Coordinate with vendors and service providers to manage infrastructure services, ensure SLA compliance, and handle escalations effectively.
• Plan and deliver infrastructure upgrades and changes with minimal impact on business operations.
• Partner with Central and Local IT teams on infrastructure initiatives, disaster recovery, and business continuity planning.
• Lead regional cloud infrastructure projects, including task coordination, progress tracking, and regular status reporting to management.
• Stay current with emerging technologies and industry best practices across cloud and on-premises environments, and drive continuous infrastructure improvements.
• Provide technical leadership and hands-on support to team members on infrastructure-related topics.
• Create, maintain, and update technical documentation, including architecture diagrams, operational procedures, and troubleshooting guides.

Requirements

Must have:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience managing hybrid cloud and on-premises infrastructure environments.
• Strong working knowledge of major cloud platforms (such as Azure, GCP, and AliCloud) as well as on-premises technologies.
• Proven experience with cloud migration initiatives, including moving on-premises systems to the cloud, and working with Azure services such as AVD, AFS, NSG, load balancing, landing zones, and resource groups.
• Solid background in Windows and Linux server administration, with experience using scripting and automation tools (e.g., Git, Bash, Terraform, Python, PowerShell) for infrastructure operations.
• Good understanding of networking fundamentals, including TCP/IP, DNS, and related protocols.
• Strong analytical, troubleshooting, and problem-solving skills across infrastructure components.
• Hands-on experience implementing and maintaining security controls in both cloud-based and on-premises environments.
• Excellent communication and collaboration abilities, with experience working across cross-functional teams.
• Relevant professional certifications (such as Microsoft Certified: Azure Solutions Architect or Azure Administrator Associate) are considered an advantage.
• Ability to manage multiple tasks and projects concurrently in a fast-paced environment.
• Self-driven, proactive, and detail-oriented, with a strong sense of ownership and accountability.

The Package

• Competitive salary package, aligned with your experience and contributions
• Flexible paid leave policy to support your personal and professional needs
• Competitive employment and insurance benefits, above the local market average
• Clear career development path with regular performance reviews and growth opportunities
• Comfortable and well-equipped office space with modern facilities in a central location
• Collaborative and ambitious team culture with shared goals and strong team spirit
• Engaging team-building activities and company events throughout the year