Operation Support VA

Position Title: Operations Support VA
Location: Remote
Type of Employment: Casual
Salary Range: TBA

We are seeking a highly organized and detail-oriented Operations Support Virtual Assistant to assist a growing drone inspection and videography business. This role focuses on administrative coordination, flight planning preparation, project documentation, scheduling, and client communication.

The ideal candidate is proactive, tech-savvy, and capable of following detailed processes with accuracy. This position will play a key role in helping streamline operations and support business growth by reducing administrative workload.

Key Responsibilities

Administrative & Documentation Support

• Prepare and complete the initial draft of Job Safety Assessments (JSAs) and other project documentation.
• Research and gather information required for project preparation, including maps, site information, and airspace data.
• Maintain organized records and documentation for all projects.
• Ensure all project files are accurate and up to date.

Flight Planning Support

• Create and prepare automated flight plans using the DJI Enterprise application.
• Follow established procedures and checklists to ensure flight plans are ready for review.
• Coordinate project preparation requirements prior to site inspections.

Scheduling & Client Coordination

• Manage calendars, appointments, and project schedules.
• Coordinate client bookings, confirmations, and rescheduling requests.
• Conduct follow-up communications with clients via phone, email, and messaging platforms.
• Help maintain strong client relationships through timely communication.

Additional Support Tasks

• Assist with basic video editing and content organization when required.
• Support social media scheduling and content management.
• Perform other administrative and operational tasks as assigned.

Qualifications

Required Skills

• Previous experience as a Virtual Assistant, Administrative Assistant, Project Coordinator, or similar role.
• Strong organizational and time-management skills.
• Exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and follow detailed instructions.
• Strong problem-solving abilities and initiative.
• Proficiency with Google Workspace and Microsoft Office applications.

Preferred Qualifications

• Experience supporting construction, engineering, surveying, drone, or technical service businesses.
• Familiarity with DJI software or drone operations (training can be provided).
• Experience with scheduling software, CRM systems, and project management tools.
• Basic video editing and social media management experience.