Job Openings Technical Support Engineer & Compliance Supervisor - Full-time - Laois

About the job Technical Support Engineer & Compliance Supervisor - Full-time - Laois

Job details:

  • job title: Technical Support Engineer & Compliance Supervisor
  • Medical
  • ID: 10492
  • Permanent
  • Full-Time 
  • State: Laois
  • Job Specification: Technical and Compliance Administrator
  • Seeking a dedicated Technical and Compliance Administrator to join their team. This pivotal role ensures their products meet regulatory standards and that business processes comply with industry regulations. 
  • The successful candidate will provide technical support, oversee compliance with health and safety standards, and manage data recording and analysis to drive informed decisions.

Key Responsibilities

  • Technical Support: 
  • Troubleshoot and resolve technical issues for end-users promptly.
  • Develop and update in-house technical documentation.
  • Assist customers with device setup, usage, and maintenance.
  • Compliance Management:
  • Ensure compliance with Irish health and safety regulations and industry standards.
  • Develop, implement, and monitor compliance policies, especially for medical equipment.
  • Conduct audits and risk assessments to maintain compliance with HPRA and HSA guidelines.
  • Data Recording and Analysis:
  • Collect, record, and analyse operational data to support decision-making.
  • Maintain detailed records of compliance, safety incidents, and technical interactions.

  • Training and Development:
  • Deliver training on compliance, safety protocols, and technical updates.
  • Monitor industry and regulatory developments to update training materials.


  • Collaboration:
  • Partner with internal teams, regulatory bodies, and healthcare professionals to ensure product and service excellence.

Qualifications and Experience

  • Degree in Engineering, Health Sciences, or Compliance Management, or equivalent experience.
  • Minimum 3 years in a technical support or compliance role, ideally in the medical equipment sector.
  • Health and safety certifications are highly desirable.

Skills and Attributes: 

  • Strong technical and troubleshooting skills, with experience in medical devices.
  • Comprehensive knowledge of Irish compliance standards.
  • Proficient in data management and analysis.
  • Exceptional communication and organisational skills.
  • Proactive, empathetic, and collaborative team player.