Job Openings IT Technical Analyst - Full-Time - Kildare

About the job IT Technical Analyst - Full-Time - Kildare

Job Details:

  • Job title: IT Technical Analyst
  • ID: 10548
  • Full-Time
  • Permanent 
  • State: Kildare

The IT Technical Analyst is responsible for providing high-quality technical support to 250 end users, ensuring efficient operation, maintenance, and security of IT systems and networks.

Reporting to the IT Infrastructure & Network Manager, this role requires a proactive approach to troubleshooting, maintaining infrastructure, and implementing IT solutions.

Key Responsibilities:

  • Work as part of the IT Helpdesk team supporting:
    • Microsoft 365
    • WAN & LAN networks
    • Firewalls
    • VMware & Windows Server
    • Windows 10/11 deployment and support
    • OS and software patching
    • Business applications
  • Ensure IT security best practices across the network.
  • Support and maintain local and wide-area networks.
  • Assist in updating and testing the Group Business Continuity Plan.
  • Provide out-of-hours support and travel between locations as needed.
  • Follow procurement processes for hardware and software purchases.
  • Research, source, and implement hardware/software solutions as required.


    • Required Skills and Experience:

    • IT degree or equivalent qualification.
    • 1-2 years experience as a computer technician or in a similar role.
    • Strong troubleshooting skills and a thorough understanding of computer systems and IT components.
    • Knowledge of LAN/WAN networks and IT best practices.
    • Excellent communication and organizational skills with the ability to manage multiple time-sensitive tasks.