Description:
Job Description: The candidate is responsible to support of a trading system used by traders: 1. System Support: Provide technical support and troubleshooting assistance to users of the trading system, including traders, operations teams, and other stakeholders. Respond to user inquiries, resolve issues, and ensure system availability. 2. Incident Management: Manage and prioritize incidents, track issues, and provide timely resolution or escalation. Investigate and diagnose system problems, perform root cause …