About the Role:

We are looking for a proactive and detail-oriented Business Analyst / Project Manager with 3+ years of experience to join our team. In this dual role, you will be responsible for gathering and analyzing business requirements, managing project timelines, and ensuring the successful delivery of cross-functional initiatives. You will act as the bridge between stakeholders and technical teams, helping to translate business needs into actionable project plans and system requirements.

This is an ideal opportunity for someone with strong communication, analytical, and organizational skills who thrives in dynamic environments and enjoys taking ownership of end-to-end project lifecycles.

Key Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business and functional requirements
• Translate business needs into clear user stories, use cases, process flows, and system specifications
• Conduct gap analysis, identify process improvements, and propose practical solutions
• Support product and development teams during requirement clarification and validation
• Assist in UAT (User Acceptance Testing) and ensure business needs are met before deployment
• Develop and manage detailed project plans, timelines, resource allocation, and deliverables
• Coordinate and lead meetings with cross-functional teams and stakeholders
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure that projects are delivered on time, within scope, and within budget
• Track and report project performance using appropriate tools and KPIs
• Manage scope changes, stakeholder expectations, and project documentation

Qualifications:

Required:

• Bachelors degree in Business Administration, Information Technology, or a related field
• 3+ years of combined experience in business analysis and project management Proven ability to gather and document requirements using various methods (e.g., interviews, workshops, surveys)
• Experience with Agile, Scrum, or Waterfall methodologies
• Strong proficiency in tools such as JIRA, Confluence, MS Project, or Trello
• Excellent written and verbal communication skills
• Ability to manage multiple stakeholders and projects simultaneously

Preferred:

• Experience working in software/IT or digital transformation projects
• Knowledge of wireframing/prototyping tools (e.g., Balsamiq, Figma, Axure)
• Familiarity with data analysis and reporting tools (e.g., Excel, Tableau, Power BI)
• Certification in PMP, CSM, or CBAP is a plus