Job Responsibilities

• Provide technical support to internal trading systems, including troubleshooting and identifying root causes and proactively improve solutions and enhancements
  
• Timely respond to alerts, queries and issues raised by trading teams and resolve the tickets in a timely manner
• Facilitate onboarding of new accounts and complete setup in relevant trading-related systems
• Liaise with other teams and continuously develop innovative ways to improve processes and procedures
• Assist with system automation projects
• Document detailed procedures, review and enhance existing technical documentation

Who You Are

• 2+ years of trading infrastructure and application support experience
• Strong technical skills and interest in technologies such as Python & Linux
• Fluency in English & Mandarin Chinese to communicate effectively with colleagues across different locations
• Detail-oriented with good problem-solving skills
• Ability to work under tight timelines and pressure in a very fast-paced environment, and be able to adjust the priority of assignments on short notice
• Ideally with an advanced degree in STEM