Digital Business Analyst | Hong Kong
Job Description:
We are looking for a Digital Business Analyst to join a leading hospitality and entertainment group in Hong Kong, supporting a customer-facing mobile application and digital initiatives.
What you'll be doing:
- Gather and analyse business requirements for digital/mobile products
- Translate business needs into user stories, requirements and user journeys
- Work closely with business stakeholders, product teams, developers and UX/UI teams
- Support the full project lifecycle from requirements and design through development, testing and UAT
- Coordinate with different stakeholders to ensure smooth project delivery
- Identify business and user needs and translate them into practical digital solutions
What we're looking for:
- 5+ years of Business Analysis / digital project experience
- Proven hands-on experience working on mobile apps or customer-facing digital products
- Strong experience in requirements gathering, user stories, user journeys and UAT
- Experience working closely with business and technical/development teams
- Strong stakeholder management and communication skills
- Fluent Cantonese, Mandarin and English
- Hospitality, loyalty, membership, rewards or other consumer-facing digital experience is a plus.
Required Skills:
Requirements Gathering Entertainment Cantonese Membership Project Delivery Hospitality Support Development Mandarin User Stories Analysis Business Requirements Stakeholder Management Business Analysis Developers Communication Skills Testing Design Business English Communication Management