Process Analyst

Our Client is a dynamic and vibrant player in South Africas financial services industry. Were

passionate about financial services and the good it can do. In the digital era, people are

collaborating, co-creating, and sharing like never before. Consumers want to take charge and

customise every part of their world to meet their needs. Were applying these same principles to

financial services to create products that better meet our clients needs. Our needs-matched life

insurance is a first in the industry its made just for you at the start, and changes as your life

changes.

What youll be doing if you get the job:

As a member of our team, you will be responsible for business process management and

improvement.

Wholl you report to:

Youll be based within our Enterprise risk and Innovation (ERI) division at our head office in Sandton,

Johannesburg, and youll report to Team Leader: Process Analyst, who is accountable for Process

Governance and support within Enterprise Architecture.

Your knowledge:

Strong verbal and written communication skills.

Understanding of business processes

Understanding of the organisation of a company

Data analysis

Analytical with good communication and interpersonal skills

Life insurance business processes

Microsoft office

SharePoint (preferable)

JIRA (preferable)

Financial governance and regulations pertaining to FICA

Your duties will include:

Review management of business correspondence

Testing and QA of business processes to ensure efficiency and productivity

Liaise with management to continuously evaluate business processes and eliminate

inefficiencies

Liaise with business analysts and give input to business process design and modelling.

Responsible for efficient business process monitoring and execution

Administer and maintain reports within the functions performed

Maintain correspondence and other relevant catalogues

Audit client operation processes to make sure they are executed according to the design

Manage document control standards and processes throughout the company

Manage FIC-related controls, standards and processes throughout the company

Client engagement

Quality assurance checks for manual process steps

Your Qualifications and experience

Grade 12 or equivalent (Mathematics is essential)

Bachelor of Science in Information Technology (preferable)

Minimum 2 years experience in this discipline