Motor and Home Direct Sales Agent - Bryanston

Motor and Home Direct Sales Agent - Bryanston

Our client in the financial / short term insurance industry is looking for Motor and Home Direct Sales Agent to be based in Bryanston. The purpose of the sales agent is to act as a good brand ambassador in order to grow the in-force book through the sale of personal lines products on behalf of our insurer partners. A successful candidate achieves this goal through educating our customers on the benefits of our product offerings, providing excellent customer service and exceeding sales targets.

Qualification:

• Matric/Grade 12
• RE5
• FETC: Short-term Insurance NQF4 or better (preferred)
• Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)

Experience and skills required:

• 3 years call centre sales experience
• 1 year outbound call centre sales experience
• 2 years motor and home sales experience
• Fluency in English is essential plus one other official language.

Key Responsibilities:

• To maximise policy sales and monthly written premium in a compliant and customer centric manner.
• To be responsive, courteous and professional in dealing with the Companys supporting lead providers and customers.
• To execute the sales process with skill, knowledge, diligence and integrity.
• Apply or provide competitor quotes where necessary relative to customer needs in order to provide options to customers.
• To optimise each lead by selling additional products where these are available.
• To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
• To accurately identify the needs of the customer by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product satisfies their needs.
• To understand objections and overcome them with an appropriate response.
• Strive to become an expert in your field through observation and collaboration.
• To continuously improve skills through practicing areas identified for improvement.
• To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
• To be self-motivated, maximise productivity and able to manage ones time effectively when working from home.

Non-technical skills:

• Sales Driven
• Goal Orientated
• Self-Accountability
• Time Management
• Excellent verbal and written communication skills
• Computer literate
• Needs Analysis skills
• Attention to detail
• Problem-solving
• Adaptability to change
• Stress tolerance
• Resilience
• Driven and motivated
• Negotiation Skills
• Compliance and Rule Orientated
• Strong work ethic
• Proactive
• Deadline driven

Values:

The Candidate will be expected to operate in line with our company values:

• Passion: We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence!
• Care: We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us!
• Integrity: We always do the right thing, even when nobody is watching!
• Growth: We always strive to make a positive contribution on our journey to significance! We (us and the business) grow, because our people grow! Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough! We have the courage to make decisions and to have the tough conversations.
• Diversity: We respect and cherish each other and listen to all opinions! We are all unique, which makes the us stronger! Through collaboration, we ensure that the whole is greater than the sum of its parts!