Business Process Analyst

Purpose of the role:

The purpose of the Business process analyst role is to document and evaluate existing processes to improve quality and reduce efforts and to design and implement new business processes to optimize business results as well as the administration of operational projects.

Job Responsibilities:

Programme development and project support:

• Facilitate the definition of programme scope, produce and manage programme schedules. Including identifying and managing cross-project dependencies in scope, schedule, capacity, budget and risks
• Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver the programme
• Define the programme controls, processes, procedures, reporting, etc., to manage the programme from conceptualisation to close-out
• Plan the overall programme and monitor progress ensuring that milestones are being met across the various projects and programmes
• Manage the programme budget and identify opportunities to enhance cost effectiveness
• Manage the risks and issues that arise over the course of the programme life cycle, taking measures to correct them when they occur
• Manage communication and decision making with the programme steering committee
• Analyse programme-related data (issue logs, risk logs, action logs) to enable informed decision-making and data utilisation
• Responsible for the daily management through the life cycle of the programme
• Contribute to associated project objectives and measures of success which will be used to evaluate project effectiveness
• Coordinate with management to kick off and implement continuous service improvement projects

Candidate Requirements:

Qualifications:

• B degree in IT, Business Analytics or related qualification Essential
• Lean, Six Sigma, TQM or other quality process management certifications
• Relevant project management certification- Desirable

Experience:

• 5+ Years Experience in IT (Desirable)
• 5+ Years experience in a process management or continuous improvement, with focus on operational processes, quality or improvement (Essential)
• 3+ years experience in a financial management or stockbroking environment (desirable)

COMPETENCIES

• Making Decisions
• Meeting timescales
• Developing strategies
• Managing Tasks
• Articulating information
• Exploring possibilities