INFORMATION TECHNOLOGY (IT) SPECIALIST

JOB PURPOSE

To develop and execute the  knowledge management and information technology strategy in line with its business strategic goals by improving the organisations existing business tools,

systems and introducing other technologies.

KEY RESPONSIBILITIES

1. IT Management

Optimize existing processes or introduce new systems and processes leading to more

effective measurement of delivery and control.

Effectively manage relationships with supporting and dependent stakeholders.

Introduce or improve processes associated with effective delivery of Information Technology

(IT) project goals within the sphere of Business Systems.

Deliver internal developed systems.

Structure quality gateways in the delivery of the Software Development Life Cycle (SDLC).

Manage projects associated with Business Systems where external vendors are involved.

Manage projects associated with Business Systems where internal stakeholders are

responsible for delivery of enhanced software.

Represent the IT division on technical systems to clients of externally developed systems.

Make decisions on technical systems and champion Business Systems.

Serve as a functional advisor for Business Systems.

Manage the outsourcing delivery of systems and development life cycle

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2. IT Governance

Develop and implement the Comapnie's IT Governance Framework in line with Department of Public

Service and Administration (DPSA).

Ensure compliance with the Public Service Corporate Governance ICT Policy Framework

(CGICTPF).

Develop and implement the Companies ICT Plan.

Review and implement the Companies IT Security Policy.

Review and implement company IT policies and procedures.

3. IT Business Continuity

Develop and implement the Companies IT Risk Management Framework in line with Enterprise

Risk Management.

Develop and implement the Companies IT Disaster Recovery Plan.

Develop and implement the Companies Archive Plan.

4. Stakeholder Relationship

Develop clear and implementable service delivery programmes.

Identify opportunities to exceed customer expectations.

Design internal work processes to improve customer service.

5. Budget Management

Analyse the IT divisions business plan to determine its financial requirements.

Obtain the budgetary prescriptions from the Finance Division.

Determine financial allocations for the IT division in accordance with deliverables.

Submit the IT divisions budget for approval in accordance with Companies policies and procedures.

Monitor the divisions expenditure against budget and ensure spending occurs within

budgetary limits.

Peruse the divisions monthly expenditure statements from Finance and addresses anomalies.

Explore opportunities to reduce costs.

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6. Project Management

Manages projects from original concept through to final implementation.

Define project scope and objectives.

Develop and implement technical project management tools such as plans, schedules, project

estimates and resource plans.

Develop responsibility and compliance matrices.

Interface with all areas impacted by projects.

Conduct project meetings, and undertake project tracking and analysis.

Ensure adherence to quality standards and review project deliverables.

Provide technical and analytical guidance to project team/s.

Recommend and take action to direct the analysis and solutions of problems.

7. Human Resource Management

Set performance objectives for subordinates.

Ensure that subordinates have signed performance agreements.

Conduct performance appraisals for subordinates.

Draw up action plans to address poor performance for subordinates.

Identify training needs for subordinates.

Ensure ongoing training and development of subordinates.

REQUIREMENTS AND COMPETENCIES

Advanced Diploma / Bachelors Degree (NQF Level 7) in Information Technology (IT)

Minimum of five (5) years experience in Information Communications Technology.

Management experience from middle management.

Software Development Life Cycle (SDLC)

Business Continuity Management

Needs Analysis

Project Management

Reporting

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