Customer Service Representative

Unleash Your Talents with Us!

Hi there, our future Customer Service Representative! Happy to see YOU here.

Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!


What you'll do:

As a Customer Service Representative, you will provide essential support and communication, processing orders, liaising with multiple stakeholders, and ensuring that customer requests are handled efficiently and accurately.

Key responsibilities for this role includes:

• Process stock orders from a single warehouse location, received via Sales inbox, phone orders, and Account Managers.
• Manage recurring monthly stock orders.
• Handle ETA (Estimated Time of Arrival) requests with Suppliers.
• Complete weekly Sales Representative pricing updates.
• Coordinate Schedule 3 label re‑orders.
• Process stock orders from multiple warehouse locations.
• Manage custom Sales Orders (SO) and Purchase Orders (PO) reorders for Suppliers.
• Prepare quotes for COD stock and custom orders.

Successful candidates must have:

• Proficiency in Microsoft Office
• Experience with Pronto Software (essential)
• Strong communication skills, both written and verbal.
• High attention to detail and accuracy.
• Ability to prioritise tasks and manage time effectively.
• Customer‑focused, with the ability to build strong working relationships.

Work Arrangements:

• Schedule: 6:00 AM - 3:00 PM PHT
• Work Setup: Work On-Site
• Office Location: Parkway Corporate Center, Alabang, Muntinlupa City

What's in it for YOU?
At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make every day exciting and rewarding!
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.

Your seat awaits! Be part of our thriving team and CLICK APPLY!