Enquiry Logging Lead positions

WE ARE HIRING: Enquiry Logging Lead

Job Overview
Were looking for a detail-oriented and experienced Enquiry Logging Lead to supervise and mentor a team of Enquiry Administrators. This role is ideal for professionals with a strong background in data entry and team leadership, particularly within insurance or administrative operations.

Key Responsibilities:

• Supervise and mentor Enquiry Administrators to ensure adherence to procedures and standards.
• Provide comprehensive training on specialist insurance offerings and workflow processes.
• Monitor team performance to ensure productivity and accuracy in submission processing.
• Review logged submissions for completeness, accuracy, and compliance.
• Conduct regular performance evaluations and provide constructive feedback.
• Collaborate with the Underwriting Support Manager to improve enquiry logging processes.
• Serve as the point of contact for team queries and guidance.
• Compile and present reports on enquiry logging metrics including turnaround times and accuracy rates.

Requirements:

• Minimum 5 years of experience in data entry, including team leadership and mentoring.
• Strong attention to detail and accuracy.
• Excellent communication skills (written and spoken).
• Leadership and interpersonal skills with the ability to motivate and inspire.
• Problem-solving abilities and a proactive approach to resolving issues.
• Educational qualification: GCSE or equivalent.

What We Offer:

• A leadership role in a structured and process-driven environment.
• Opportunities to contribute to operational improvements and team development.
• Competitive salary and benefits package.

Ready to take your career to new heights?
We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Enquiry Logging Lead.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

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