Call Center / Customer Care Executive Luxury Real Estate

WE ARE HIRING : Customer Care Executive

• Location: Colombo, Sri Lanka
• Employment Type: Full-time

Key Responsibilities

• Handle inbound calls and WhatsApp inquiries in a professional and timely manner.
• Provide accurate property information and coordinate viewing appointments for clients.
• Assist clients with documentation, clarifications, and follow-up communication to ensure a smooth experience.
• Maintain a high standard of service excellence, ensuring client satisfaction at every touchpoint.
• Update the CRM system with accurate logs, notes, and complete communication history.

Qualifications & Experience

• 1-2 years of experience in customer care, client support, or a related role.
• Strong communication and interpersonal skills.
• Friendly, patient, and service-oriented personality.
• Ability to work efficiently in a fast-paced and structured environment.

Skills & Attributes

• Excellent problem-solving and active listening skills.
• Strong attention to detail and accuracy when handling client information.
• Ability to multitask and prioritize tasks effectively.
• Positive attitude with a commitment to delivering exceptional customer service.

Ready to be the voice of exceptional customer service?

Were InTalent Asia, Sri Lankas trusted recruitment partner,and were excited to bring you this opportunity! Our client is seeking energetic and service-driven Customer Care Executives to support their growing real estate operations.

At InTalent Asia, we connect talent with opportunities that inspire growth and long-term success.

Apply now and take the next step in your customer service career!

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