Sales Coordinator

WE ARE HIRING: Sales Coordinator 

Location: Colombo, Sri Lanka
Employment Type: Full Time
Industry: Retail & Distribution

Role Overview 

We are seeking a proactive, detail-oriented, and customer-focused Sales Coordinator to support the efficient operation of the sales function. The successful candidate will play a critical role in coordinating sales activities, managing customer communications, maintaining sales records, supporting order processing, and ensuring seamless collaboration between internal departments and customers. As a key support function within the sales team, this role requires strong organizational skills, excellent communication abilities, and the capacity to manage multiple priorities while maintaining a high standard of customer service and operational efficiency. 

Key Responsibilities

• Coordinate daily sales activities and provide administrative support to the Sales Manager and Sales team.
• Handle customer inquiries and ensure timely, professional communication.
• Coordinate customer orders and support the order processing lifecycle.
• Maintain accurate customer records, sales documentation, and administrative files.
• Prepare and update sales reports, customer information, and sales-related documentation.
• Monitor customer requirements and ensure smooth communication between customers and internal departments.
• Coordinate closely with distribution and operations teams to support timely order fulfilment and service delivery.
• Support sales executives with customer follow-ups, updates, and ongoing account coordination.
• Track outstanding customer requests and ensure issues are resolved efficiently.
• Maintain accurate sales records and support management reporting requirements.
• Assist in preparing customer correspondence, quotations, and related documentation when required.
• Ensure information shared between customers and internal stakeholders is accurate and communicated promptly.
• Contribute to improving sales administration processes and operational efficiency.
• Build and maintain positive relationships with both internal teams and external customers.

Candidate Profile

• 2–3 years of experience in Sales Coordination, Sales Administration, Distribution, FMCG, Retail, or a related industry.
• Strong organizational and administrative capabilities.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience maintaining sales records, preparing reports, and supporting sales operations.
• Strong attention to detail and accuracy.
• Ability to coordinate multiple tasks and priorities simultaneously.
• Strong problem-solving and follow-up skills.
• Ability to work independently while contributing effectively within a team environment.
• Previous experience within FMCG, distribution, wholesale, or consumer goods sectors will be an added advantage.

Ready to take your career to new heights? 

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! 

Our client is looking for a skilled individual to fill the role of Sales Coordinator. 

Apply now and see how you can be the perfect fit for this exclusive position!

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