Relationship Manager - Personal Banking

Relationship Manager / Relationship Officer Personal Banking

Client Industry Banking

Client Address No. 110, Sir Jameeiris Mawatha, Colombo 02

Overall Purpose

The selected individuals will be responsible for acquiring, managing, and growing portfolios of Deposits and Schematized Lending products targeted at high-end salaried customer segments within large corporates.

Your Role

• Sales & Relationship Management: Drive new business acquisition, build and maintain strong client relationships, and ensure high levels of customer satisfaction and loyalty.
• Lead Management: Identify, qualify, and convert leads into successful business opportunities.
• Market Intelligence: Stay informed about market trends, competitor activities, and customer needs to support strategic decision-making.

Competencies Required

• Sales & Business Development Skills: Proven ability to identify opportunities and convert them into tangible results.
• Customer Relationship Management: Strong interpersonal skills to manage client expectations and deliver exceptional service.
• Product & Process Knowledge: In-depth understanding of banking products and internal processes to ensure smooth operations.
• Communication & Presentation Skills: Ability to convey ideas clearly and professionally in both written and verbal formats.