Junior Customer Service & Administration Executive

WE ARE HIRING: Junior Customer Service and Administration Executive

• Location: Colombo, Sri Lanka
• Employment Type: Full-time

Key Responsibilities

• Assist in maintaining all customer-related documentation and communication records.
• Support the preparation and dissemination of monthly payment reminder letters and other documents as instructed by the Customer Service Manager.
• Communicate and coordinate with internal teams on customer-related matters, ensuring timely resolution of issues.
• Work closely with the Customer Service Team to ensure customer objectives are met and uphold high levels of professionalism and service quality.

Candidate Profile

The ideal candidate should have:

• A Bachelors degree or Diploma in Business Management, Marketing, Business Administration, or a related field.
• Fluency in English communication (spoken and written).
• Strong interpersonal and communication skills.
• Qualifications in customer service, administration, or real estate will be an added advantage.
• Proficiency in MS Office (Word, Excel).
• 1-2 years of experience in customer service, administration, or sales coordination.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for a motivated and detail-oriented professional to join our client as a Junior Customer Service and Administration Executive.

At InTalent Asia, we dont just match talent with jobs we build career pathways. Step into a role where professionalism, growth, and customer excellence come together.

Apply now and see how you can be the perfect fit for this role!

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