Client Relations Executive - Health Care

WE ARE HIRING: Executive – Sales & Marketing 

Location: Bambalapitiya, Sri Lanka
Employment Type: Full Time
Industry: Healthcare

Role Overview 

We are seeking a confident, energetic, and customer-focused Executive – Sales & Marketing to support business growth through effective client engagement, consultation, and conversion. The successful candidate will work closely with medical professionals and clients, helping prospective customers understand available treatments and services while ensuring an outstanding client experience. This role requires a strong sales mindset combined with a professional, consultative approach. The ideal candidate should be capable of building trust quickly, understanding client needs, and confidently guiding customers through their decision-making journey. 

Key Responsibilities

• Build and maintain strong relationships with prospective and existing clients.
• Engage with clients to understand their requirements and recommend suitable services and treatment options.
• Convert inquiries into confirmed appointments, consultations, and sales opportunities.
• Work closely with doctors and clinical teams to ensure excellent client service and customer satisfaction.
• Conduct client follow-ups and maintain ongoing communication throughout the customer journey.
• Support marketing and promotional initiatives aimed at increasing customer engagement and business growth.
• Maintain accurate customer records, sales activities, and follow-up schedules.
• Handle customer inquiries professionally through phone calls, walk-ins, messaging platforms, and other communication channels.
• Ensure a high standard of customer care and relationship management.
• Achieve individual sales targets and contribute to the overall growth of the business.
• Support the Centre Manager in day-to-day sales and customer engagement activities.
• Identify opportunities to improve client experiences and increase conversion rates.
• Maintain a professional image while representing the organization.

Candidate Profile

• Bachelor's Degree in Sales & Marketing, Business Administration, or a related field.
• Minimum 3 years of relevant experience, preferably within the healthcare or hospitality industry.
• Strong sales orientation with a proven ability to convert inquiries into business opportunities.
• Excellent communication and interpersonal skills.
• Ability to confidently interact with clients from diverse backgrounds.
• Strong relationship-building and customer engagement capabilities.
• Energetic, proactive, and capable of making decisions independently when required.
• Ability to perform effectively in a fast-paced and target-driven environment.
• Strong organizational and follow-up skills.
• A professional, consultative, and customer-centric approach.
• Experience working closely with professionals, consultants, or healthcare practitioners will be an added advantage.
• Female candidates are preferred.

Working Conditions

• 6 days off per month.
• Working on Saturdays is mandatory.
• Working hours are generally from 9.00 AM to 6.00 PM.
• Work schedules will align with the doctors' roster.
• Extended working hours may be required depending on operational requirements.

Ready to take your career to new heights? 

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! 

Our client is looking for a dynamic individual to fill the role of Executive – Sales & Marketing. 

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

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