Business Coordinator

WE ARE HIRING: Business Coordinator

Location: Sri Lanka
Employment Type: Full-time
Company Industry: Sales Support / Business Services & Customer Management

Role Overview

We are looking for a Business Coordinator to support sales operations and customer engagement by coordinating between customers, sales teams, and internal stakeholders. This role plays a key part in ensuring smooth day-to-day operations, effective communication, lead follow-ups, and high levels of customer satisfaction.

Key Responsibilities

• Coordinate between sales teams, customers, and internal departments to ensure smooth operational flow.

• Handle inbound and outbound calls related to sales activities, follow-ups, and customer inquiries.

• Maintain and update customer databases, sales records, and related reports.

• Support lead generation and tele-marketing initiatives.

• Assist the sales team with quotations, documentation, and scheduling meetings.

• Manage customer relationships and ensure a high standard of customer service.

• Follow up on leads, proposals, and ongoing customer requirements.

Qualifications & Experience

Experience

• Minimum of 3+ years of experience in telemarketing, sales support, or customer relationship roles.

Skills & Other Requirements

• Strong verbal and written communication skills.

• Good organizational and coordination abilities.

• Comfortable working with CRM systems and MS Office applications.

• Customer-focused mindset with the ability to work collaboratively within a team.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and were supporting an exciting opportunity for a Business Coordinator role.

At InTalent Asia, we're not just recruiters; we're here to architect your career success.

Apply now and grow your career in sales coordination and customer management!

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