Sector Coordinator

We are hiring!

Job Title: Sector Coordinator 

How to Apply:

Click Apply for Position

Requirements:

• GCE Ordinary Level & GCE Advanced Level

• Diploma in Business Administration, Business Management, Marketing

• Good knowledge in MS Office packages

• Excellent Communication Skills in English/Sinhala

Responsibilities

• Provide aftersales support received via Email, Account manager or telephone inquiries to ensure customer satisfaction with regards to requests such as Activations, and deactivations. Billing, Discounts, Upgrades, phone models, phone pricing etc. with minimal escalations to the management.

• Verifying/ conducting pre audits of Large Enterprise new sales applications/modification requests on all Mobile and TV products/solutions received via respective account manager to quality check and verify the accuracy before processing.

• Visit customers when required and attend to service queries, complains and promote new services, systems etc

• Process/document all mobile upgrades received are completed as per SLA sent by the account manager

• Credit and Loyalty Tagging of Large Enterprise customers

• Liaising with the Enterprise Account Servicing team for device troubleshooting/repairing of Large Enterprise customers

• Accompanying account manager to visit customers based on complaints, billing disputes, new service requirements or device service/configuration requirements.

Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Sector Coordinator.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position!