Call Centre Executive

We are hiring!

Job Title: Call Centre Executive

How to Apply:

Click "Apply for Position"

Requirements:

• A sound educational background with good A/L results
• Minimum 1-year experience in a call center, preferably in Insurance
• Excellent communication skills in both English and Sinhala Languages
• Strong relationship management skills
• Hardworking abilities with working ability under pressure

Tasks and Responsibilities:

• Answer inbound calls and provide accurate information to customers
• Ensure to attend customer callbacks /complaints/ negative feedbacks/ requests within the service standards
• Promoting standing orders for customers
• Collect new and update existing contact information in the system after validating with the customer
• Forward customer requests to relevant departments if and when necessary and follow up until it is completed

Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Call Centre Executive.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position!