CEO

Job Summary

The Hotel CEO is responsible for providing strategic leadership and oversight to ensure the overall success and profitability of the hotel & the hotel portfolio. He/she will develop and execute strategic plans, drive revenue growth, enhance guest satisfaction, maintain operational excellence and give shareholder returns.

Responsibilities

1. Develop and execute the hotel's long-term strategic plan to achieve revenue growth, profitability, and market leadership.
2. Provide guidance and direction to department heads and managers to ensure efficient and effective hotel operations.
3. Lead sales and marketing efforts to drive occupancy, revenue, and market share.
4. Foster a culture of guest-centricity and ensure exceptional guest experiences at all touchpoints.
5. Recruit, train, and develop a talented team of executives, managers, and staff members.
6. Ensure compliance with all applicable laws, regulations, local culture and industry standards.
7. Identify opportunities to leverage technology and innovation to improve operational efficiency and guest experience.
8. Build and maintain positive relationships with local communities, government agencies, investors, and other stakeholders.
9. Champion environmentally sustainable practices and social responsibility initiatives.

Qualifications & other requirements

1. Bachelors degree in hospitality management, Business Administration, or a related field. Master's degree preferred.
2. Minimum 5-10 years of executive leadership experience in the hospitality industry ideally in an international brand and with international exposure.
3. Strong leadership, strategic thinking, financial acumen, and communication skills.
4. Proven track record of driving revenue growth, enhancing guest satisfaction, and achieving operational excellence.
5. Reports to a Partner at the company and Chairman/BOD of the company

Working Conditions

• Office-based role with occasional travel required to visit properties and attend industry events.
• May require working evenings, weekends, and holidays, especially during peak seasons or special events.
• Collaboration with diverse stakeholders, including shareholders, employees, guests, vendors, and industry partners.
• Ability to work under pressure and handle stressful situations calmly and professionally.
• Adherence to professional standards of appearance and conduct while representing the hotel in public settings.
• Flexibility to adapt to changing business needs and priorities in a dynamic hospitality environment.