Systems Engineer (Citrix)

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Job Title: Systems Engineer (Citrix)

Requirements

• Minimum 5 years experience in an Infrastructure Support role
• Managing and supporting Microsoft 365 and Azure services
• Microsoft Server 2012 or above
• Microsoft Active Directory (DNS, DHCP, Site &Services, GPO)
• Microsoft Exchange 2013 or above
• VMware vSphere 6.0 or above / Hyper V
• Network (fundamentals)

Desired skills & experience required for this role:

• Previous experience within a Managed Services Provider (MSP)
• Experience managing Citrix technologies, including XenDesktop and XenApp, Citrix NetScaler/ADC, StoreFront, Citrix Provisioning Services and Citrix Cloud.
• Backup Technologies, including Commvault, Veaam, Backup Exec
• Web & Email Proxy Services including zScaler and Mimecast.
• Anti-Virus Technologies, including Symantec, Trend, Sophos
• SAN / NAS exposure and experience managing.
• Network and Windows Security
• Terminal Services
• Linux / Unix
• 2FA Support (MFA, Okta)

Responsibilities:

• Provide 2nd level technical infrastructure support within our agreed SLA agreements.
• Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework)
• Create and maintain technical documentation for bA customer environments
• Providing escalated support from service desk teams (escalated end user / NOC support).
• Create knowledgebase articles and process documents
• To provide after hours on-call assistance and/or escalation on a rotating basis

Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client looking for a dynamic individual to fill the role of Systems Engineer (Citrix)

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position!