IT Systems Specialist - SAP

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IT Systems Specialist SAP Opportunity

How to Apply:

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Requirements:

• Bachelor Degree in Computer Science or any other related discipline
• 4 years of proficiency in SAP ABAP SAP PI products, database management (HANA), and comfortable working with Linux environments.
• Experience in performing database activities including provisioning, recovery, and upgrades.
• Skilled in data archiving according to guidelines and familiar with cloud services (AWS and Azure) used by the organization.
• Ability to tune performance in a Linux environment with Sybase and Hana databases, and proactively monitor system health to mitigate risks.
• Excellent interpersonal relationship and communication skills with English proficiency

Responsibilities

• Database Management: Oversee database operations related to SAP, troubleshoot issues, understand backup processes, and perform database restoration.
• Landscape Management: Assist L3 in system reconfiguration, support system refresh tasks, and initiate improvements in landscape management.
• Problem Management: Manage and resolve problems using the ServiceNow (SNOW) platform, from analysis to documentation of solutions.
• Release Management: Understand all processes related to release management, troubleshoot, and support transport management issues without the need for Level 3 (L3) involvement.
• Compliance: Own both internal and external audits, understand and implement compliance processes, support Level 1 (L1) in role creation, and manage Governance, Risk, and Compliance (GRC).
• Maintenance Tasks: Understand and support L1 in maintenance activities.
• Security: Analyze and implement SAP security measures, review application and database security to maintain compliance with standards.
• Support: Handle incidents, requests, and maintenance related to Basis, manage priority 1 and 2 incidents with L3 support, and maintain the Basis operations manual.

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