Business Application Specialist

We are hiring!

Job Title: Business Application Specialist

• Location: Biyagama

• Work Type: Onsite

How to Apply:

Click Apply for position

Requirements:

• Bachelors degree in Computer Science or a related field.
• Diploma in Computer Science.

• Experience in system administration, configuration, and support of business applications, preferably in a manufacturing environment.
• Strong understanding of manufacturing processes and technologies, including ERP.
• Proficiency in data management, integration techniques, and SQL database querying.
• Knowledge of industry standards and best practices for cybersecurity and data privacy in manufacturing environments.

Personal Attributes:

• Adaptability.
• Strong problem-solving skills.
• Attention to detail.
• Excellent communication skills.
• Customer-focused mindset.
• Effective time management.

Tasks and Responsibilities:

• Support Team Leadership: Guide and direct the support team to troubleshoot and resolve daily IT operational issues, ensuring smooth organizational functions.
• Monitor and Manage User Complaints: Oversee the helpdesk to ensure user complaints are addressed promptly and resources are allocated effectively to achieve on-time resolution.
• Coordinate with Users and Support Teams:
  Collaborate with end users and the L2 support team to provide necessary solutions and implement business processes.
• Maintain Documentation: Document all transactions, error checks, and business solutions in coordination with the L2 support team.
• Analyze System Requirements: Research, consult, analyze, and evaluate system requirements to ensure optimal performance.
• Identify System Limitations: Identify technology limitations and deficiencies in existing systems and related processes.
• Create and Update Documentation: Write, update, and maintain technical programs, user training materials, and operational procedures.
• Additional Responsibilities: Perform any other duties as assigned by management, aligned with the current role.

Ready to take your career to new heights? We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Business Application Specialist.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities. Apply now and see how you can be the perfect fit for this exclusive position!