E-commerce Multichannel Marketplace Specialist

E-commerce Multichannel Marketplace Specialist

We are seeking an E-commerce Multichannel Marketplace Specialist to manage and optimize online sales across multiple marketplaces, including but not limited to Amazon, eBay, and Fruugo. This role involves setting up new sales channels, managing product listings, monitoring inventory, developing pricing strategies, handling customer interactions, and analyzing performance to drive sales and enhance customer satisfaction.

Key Responsibilities:

Marketplace Setup & Management:

• Research and identify new marketplaces to expand sales reach.
• Create and manage seller accounts on various platforms.
• Optimize product listings with accurate descriptions, high-quality images, and competitive pricing.
• Enhance search visibility through keyword optimization and strategic category selection.

Product & Inventory Management:

• Monitor inventory levels and ensure accurate stock updates across platforms.
• Implement competitive pricing strategies based on market trends and competitor analysis.
• Manage product variations and attribute mapping for consistent listings.
• Address compliance issues and resolve listing discrepancies.

Sales & Promotions:

• Develop and execute marketing campaigns to boost sales.
• Utilize promotional tools such as coupons, deals, and flash sales.
• Adjust pricing dynamically based on sales performance and market conditions.

Customer Service & Order Fulfillment:

• Respond to customer inquiries, reviews, and complaints professionally.
• Manage order fulfillment and shipping logistics for timely deliveries.
• Resolve disputes and maintain a positive seller rating across all platforms.

Performance Analysis & Reporting:

• Track key performance metrics (KPIs) such as sales, conversion rates, and customer feedback.
• Analyze sales data to identify trends and areas for improvement.
• Generate reports with actionable insights for business stakeholders.

Required Skills & Experience:

• Strong understanding of e-commerce operations and marketplace dynamics.
• 3 - 5 years of experience in managing online sales channels (Amazon, eBay, Fruugo, etc.).
• Ability to analyze sales data and optimize performance.
• Excellent communication and customer service skills.
• Fluent in English (both written and spoken).
• Ability to work independently and multitask efficiently.
• Familiarity with relevant e-commerce tools and platforms.
  
  
  Ready to take your career to new heights?
  
  We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of E-commerce Multichannel Marketplace Specialist.
  
  At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.
  
  Apply now and see how you can be the perfect fit for this exclusive position!
  
  #InTalentAsia #CareerOpportunity #JobVacancy #ElevateYourCareer