About the job Chief Operating Officer
WE ARE HIRING: Chief Operating Officer (COO)
Location: Colombo, Sri Lanka
Employment Type: Full Time
Industry: Industrial Catering / Food Services / Hospitality Operations
Role Overview
We are seeking a highly accomplished and commercially driven Chief Operating Officer (COO) to lead the Finance, Operations, and Human Resources functions of a large-scale industrial catering business. Reporting directly to the Board and senior leadership, the successful candidate will play a critical role in driving business growth, operational excellence, financial performance, and people development while ensuring the highest standards of customer value and service delivery. This executive leadership role requires a proven business leader with extensive experience managing multi-site operations, leading large teams, driving transformation initiatives, and delivering sustainable business results within complex operational environments.
Key Responsibilities
Strategic Leadership & Business Growth
- Provide strategic and operational leadership across Finance, Operations, and Human Resources functions.
- Drive the company's growth agenda, including expansion, diversification, and new business opportunities.
- Collaborate with the Board and senior leadership to develop and execute long-term business strategies.
- Support business transformation initiatives that strengthen operational performance and profitability.
- Ensure business objectives are translated into measurable operational outcomes.
Financial Management & Commercial Performance
- Own margin delivery and ensure financial targets are achieved across all business units.
- Lead budgeting, forecasting, financial planning, and performance monitoring activities.
- Drive cost optimization initiatives while maintaining service quality and operational standards.
- Oversee financial controls, risk management, taxation, audit, and regulatory compliance activities.
- Monitor profitability, business performance, and overall commercial health of the organization.
- Support banking relationships, financing arrangements, and commercial negotiations.
Operations Management
- Lead and oversee multi-site industrial catering operations across various customer locations.
- Ensure consistent delivery of operational excellence, service quality, and customer satisfaction.
- Monitor operational efficiency, productivity, and business performance across all locations.
- Develop systems and processes that improve operational scalability and sustainability.
- Support logistics, procurement, supply chain, production, and service delivery operations.
- Ensure compliance with food safety, ISO, GMP, and operational standards.
ERP & Digital Transformation
- Lead the implementation and optimization of ERP systems aligned with organizational requirements.
- Drive digital transformation initiatives to improve business visibility, reporting, efficiency, and decision-making.
- Support automation, analytics, and technology-enabled process improvements.
- Ensure ERP systems effectively support operational, financial, and HR requirements.
People Leadership & HR Oversight
- Provide leadership and strategic direction for Human Resources functions.
- Build a strong people-centric culture focused on engagement, performance, and accountability.
- Inspire, motivate, and develop teams across all functions and locations.
- Drive workforce planning, talent development, succession planning, and employee engagement initiatives.
- Promote collaboration, communication, and leadership development across the organization.
Governance, Risk & Compliance
- Identify business risks and implement mitigation strategies to ensure long-term sustainability.
- Maintain strong governance frameworks, internal controls, and compliance standards.
- Monitor operational, financial, regulatory, and organizational risks.
- Ensure compliance with all applicable legal, financial, operational, and corporate governance requirements.
Candidate Profile
- Minimum 15 years of senior finance leadership experience with a strong track record in strategy, cost control, operational leadership, and margin management.
- Experience within Industrial Catering, FMCG, Manufacturing, Hospitality, Food Services, or a similar operational environment will be highly advantageous.
- Proven success managing multi-site or multi-divisional operations.
- Strong exposure to logistics, supply chain, and operational management.
- Hands-on experience implementing and administering ERP systems.
- Strong knowledge of financial planning, budgeting, forecasting, taxation, audit, risk management, and banking relationships.
- Professional qualification in CIMA, ACCA, or a related finance qualification.
- An MBA or equivalent postgraduate qualification is preferred.
- Strong commercial acumen with the ability to drive profitability and business growth.
- Excellent leadership, stakeholder management, negotiation, and decision-making skills.
- Strong people management capabilities with experience leading large and diverse teams.
- Ability to balance strategic leadership with operational execution.
- Age preference: 45–55 years.
Ready to take your career to new heights?
We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!
Our client is looking for a highly experienced professional to fill the role of Chief Operating Officer (COO).
Apply now and see how you can be the perfect fit for this exclusive position!
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