Junior Pre sales Support

WE ARE HIRING: Junior Pre-Sales Support 

Location: Colombo, Sri Lanka
Employment Type: Full Time
Industry: Information Technology / Technology Solutions / Managed Services 

Role Overview 

We are seeking a highly organized and motivated Junior Pre-Sales Support professional to provide operational, administrative, and coordination support to Pre-Sales and Sales teams throughout the sales lifecycle. This entry-level role offers an excellent opportunity to build knowledge across pre-sales processes, technology solutions, vendor programs, licensing models, quoting activities, and commercial operations. The successful candidate will work closely with Sales, Pre-Sales Consultants, Engineers, Project Delivery teams, and technology vendors while supporting customer opportunities from initial request through to solution delivery. This role is ideal for an individual who is looking to develop a career in Technology Pre-Sales, Solution Consulting, Sales Operations, or Technical Consulting. 

Key Responsibilities 

Pre-Sales Coordination

• Monitor and manage incoming pre-sales requests and coordinate activities across the pre-sales team.
• Review requests to ensure all required information has been provided before processing.
• Assist in assigning pre-sales requests to appropriate team members based on requirements and priorities.
• Track and follow up on outstanding pre-sales tasks, actions, and deliverables.
• Maintain accurate records relating to opportunities, quotations, and pre-sales activities.
• Assist with preparing Bills of Materials (BOMs) and solution configurations.
• Coordinate priorities and deadlines across multiple opportunities and stakeholder groups.
• Escalate urgent requests and incomplete submissions where required.

Quoting & Commercial Support

• Assist in the preparation of customer quotations and commercial proposals.
• Obtain pricing information from vendors and distributors.
• Validate product SKUs, licensing requirements, subscriptions, warranties, and support services.
• Check product availability, lead times, pricing structures, and commercial information.
• Support deal registration activities and special pricing requests.
• Follow up with vendors and distributors regarding outstanding pricing and quotation information.
• Assist Sales Operations teams with pricing, quoting, and commercial support activities.
• Maintain quotation documentation and commercial records accurately.

Pre-Sales Documentation

• Support Pre-Sales Consultants in preparing Statements of Work (SOWs), proposals, and customer documentation.
• Assist with maintaining solution documentation, templates, and supporting materials.
• Prepare basic scope definitions, task lists, and deliverable schedules.
• Document project assumptions, dependencies, exclusions, and requirements.
• Ensure documentation quality, consistency, and compliance with internal standards.
• Maintain standardized pre-sales documentation repositories.

Vendor & Distributor Coordination

• Act as a liaison between internal teams, vendors, and distributors for day-to-day operational requirements.
• Coordinate requests relating to product information, pricing, availability, and technical resources.
• Support vendor and distributor escalations where necessary.
• Maintain vendor contact records and related information.
• Assist in navigating vendor tools, systems, portals, and processes.
• Participate in vendor training programs and product enablement activities.

Sales & Technical Team Support

• Work closely with Sales, Pre-Sales, Engineering, Project Delivery, and Managed Services teams.
• Assist with gathering information required to progress customer opportunities.
• Coordinate internal follow-ups and action items across departments.
• Support the handover of approved solutions to Project Delivery and Managed Services teams.
• Attend internal and customer meetings where required and document actions, requirements, and outcomes.
• Contribute to operational efficiency and continuous improvement initiatives.

Candidate Profile

• No formal tertiary qualification is required.
• Qualification or current studies in Information Technology, Business Management, or a related discipline will be an advantage.
• Strong organizational, administrative, and coordination skills.
• Excellent attention to detail and commitment to accuracy.
• Good verbal and written communication skills.
• Ability to manage multiple tasks, requests, and competing priorities effectively.
• Strong follow-up, task management, and deadline management capabilities.
• Comfortable communicating with internal stakeholders, vendors, and distributors.
• Basic understanding of IT products and services or a genuine interest in developing technical knowledge.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Previous exposure to Sales Support, Technical Coordination, IT Support, Service Desk, Procurement, or Sales Operations roles will be advantageous.
• Knowledge of IT hardware, software licensing, subscription models, or technology procurement will be beneficial.
• Exposure to CRM systems, ticketing systems, PSA platforms, or quoting systems will be an advantage.
• Basic understanding of networking, cybersecurity, cloud, or infrastructure technologies will be beneficial.
• Exposure to technologies from vendors such as Cisco, HPE Aruba, Juniper, Fortinet, or Palo Alto Networks will be considered an advantage.
• A proactive mindset with a strong desire to learn and grow within the technology industry.

Ready to take your career to new heights? 

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! 

Our client is looking for a skilled individual to fill the role of Junior Pre-Sales Support. 

Apply now and see how you can be the perfect fit for this exclusive position!

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