WE ARE HIRING: Head of Outbound Leisure Travel

Location: Colombo, Sri Lanka
Employment Type: Full-Time
Work Arrangement: Onsite
Industry: Travel & Tourism

About the Role

Our client is seeking a dynamic and strategic Head of Outbound Leisure Travel to lead a high-performing outbound travel division. This is a leadership role responsible for driving commercial success, operational excellence, customer experience, and business growth within the leisure travel segment.

The ideal candidate will bring a strong understanding of international travel markets, proven leadership capabilities, and the ability to develop innovative travel offerings that meet evolving customer needs while delivering sustainable business growth.

Key Responsibilities

• Lead and oversee all operational, commercial, and service functions within the outbound leisure travel division.
• Develop and execute strategic initiatives to achieve revenue, profitability, and market growth targets.
• Build and strengthen partnerships with global tour operators, airlines, destination management companies (DMCs), and other key industry stakeholders.
• Identify emerging travel trends and customer preferences to develop innovative and market-responsive travel products.
• Drive commercial performance through effective planning, execution, and performance management.
• Inspire, mentor, and lead teams to deliver exceptional customer experiences and achieve business objectives.
• Oversee budgets, forecasts, and key performance indicators to ensure sustainable growth and profitability.
• Ensure service excellence and operational efficiency across all customer touchpoints.
• Collaborate with internal stakeholders to develop and implement growth strategies.
• Monitor industry developments and competitive activity to identify new business opportunities.

Requirements

• Minimum 10 years of experience in leisure travel management, including at least 3 years in a senior leadership role.
• Strong understanding of international travel markets, destination management, supplier networks, and customer expectations.
• Proven ability to drive revenue growth and commercial performance.
• Experience developing and maintaining strategic relationships with international suppliers and travel partners.
• Demonstrated success in leading high-performing teams and achieving ambitious business targets.
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Strong financial acumen with experience managing budgets, forecasts, and business performance metrics.
• Strategic mindset with the ability to identify opportunities and drive long-term growth.
• Passion for delivering outstanding travel experiences and customer satisfaction.

Key Competencies

• Travel Business Leadership
• Commercial Strategy
• Revenue Growth & Profitability
• Destination Management
• Partnership Development
• Team Leadership & Coaching
• Strategic Planning
• Customer Experience Management
• Budgeting & Forecasting
• Stakeholder Management

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

Our client is looking for a skilled individual to fill the role of Head of Outbound Leisure Travel.

Apply now and see how you can be the perfect fit for this exclusive position!

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