Sales Specialist (Junior/ Senior Executive)

WE ARE HIRING : Sales Specialist (Junior / Senior Executive)

Location: Katunayake, Sri Lanka
Employment Type: Full-time

Role Overview

We are seeking a dynamic and customer-focused Sales Specialist (Junior / Senior Executive) to support inbound sales and customer engagement within the travel and tourism sector. This role is ideal for individuals with a passion for travel, strong communication skills, and the ability to convert inquiries into confirmed bookings while delivering exceptional customer experiences.

The successful candidate will play a key role in driving sales performance, supporting sustainable tourism initiatives, and building long-term customer relationships.

Key Responsibilities

• Manage inbound sales inquiries through multiple channels including email, phone, social media, and walk-ins.

• Convert leads into confirmed bookings using ethical and customer-centric sales techniques.

• Conduct trip planning sessions for prospective customers, providing detailed travel guidance and recommendations.

• Act as a subject matter expert on local destinations, routes, attractions, and travel experiences.

• Promote additional services through upselling and cross-selling opportunities.

• Maintain accurate records of customer interactions, leads, and bookings using CRM systems.

• Follow structured sales follow-up processes to maximize conversion rates.

• Provide timely and professional responses to customer inquiries and concerns.

• Build strong relationships with customers to ensure repeat business and referrals.

Candidate Profile

• Hands-on experience in sales, preferably within travel, tourism, or hospitality.

• Strong knowledge of local destinations, culture, geography, and travel routes.

• Excellent written and verbal communication skills in English.

• Familiarity with digital sales tools and CRM systems.

• Customer-first mindset with strong interpersonal and persuasion skills.

• Ability to multitask, follow up consistently, and work in a target-driven environment.

• Multilingual skills and experience with adventure or experiential travel brands will be an added advantage.

What We Offer

• Competitive remuneration package with performance-based earnings.

• Opportunity to work in a purpose-driven, impact-focused environment.

• Exposure to international customers and global travel markets.

• A collaborative and energetic team culture with growth opportunities.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Sales Specialist (Junior / Senior Executive).

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

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