Sales Support & Pricing Executive - Freight Forwarding

WE ARE HIRING : Sales Support & Pricing Executive Freight Forwarding

Role Overview

We are looking for a dynamic and detail-oriented Sales Support & Pricing Executive Freight Forwarding to join our clients global logistics team. The selected candidate will be responsible for handling pricing requests, rate coordination, and commercial support for internal sales teams and overseas partners. This role requires a strong grasp of freight forwarding processes, excellent analytical skills, and the ability to communicate effectively across global offices and carriers.

Key Responsibilities

• Manage daily pricing inquiries from global partner offices for air, sea, and land freight services.
• Coordinate with shipping lines, airlines, and consolidators to obtain updated rates and verify tariff accuracy before submission.
• Support sales teams with customized rate sheets, tender pricing, and profitability analysis.
• Handle pricing requests from third-party partner networks and provide timely updates on rate validity, surcharges, and service schedules.
• Update and maintain rate and quotation databases in the companys system, ensuring data accuracy.
• Track key metrics such as quotation turnaround time, win ratio, and conversion rates, preparing weekly and monthly performance reports.
• Support SOP compliance and quality assurance for all pricing responses.
• Ensure alignment with company Health, Safety, Security, and Environment (HSSE) and Compliance Policies, including anti-bribery and anti-money laundering standards.
• Collaborate with the Sales Manager, Freight Operations, and Overseas Agents to ensure service excellence and timely responses to client inquiries.

Qualifications & Experience

• Bachelors degree in Logistics, Supply Chain, or Business Administration.
• 2-4 years of experience in freight forwarding, logistics operations, or pricing coordination.
• Strong understanding of air, sea, and land freight pricing structures.
• Proficiency in MS Office, MS Teams, and CRM/Freight management systems.

• Excellent command of English (written and spoken).

• Strong attention to detail, data accuracy, and analytical ability.

• Excellent coordination and communication skills with internal and external stakeholders.

Key Competencies

• Customer Relationship Management Focused on delivering excellent pre- and post-sales support.
• Effective Communication Strong verbal and written communication to convey information clearly.
• Networking & Relationship Management Build and maintain strong professional relationships with global partners.
• Ethics and Integrity Operate with honesty and fairness in all business dealings.
• Quality Focus Deliver high-quality, accurate, and timely pricing and support services.
• Customer Focus Demonstrate a commitment to meeting customer expectations.
• Team Collaboration Work efficiently with internal teams to achieve shared objectives.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Sales Support & Pricing Executive Freight Forwarding.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

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