B2C Sales Traine

Key Responsibilities

• Training & Coaching: Design and deliver core sales curricula (e.g., onboarding, Selling Skills) and embed coaching frameworks down to the sales team and supervisory levels.
• Gap Analysis & Strategy: Identify capability gaps and partner with line managers to propose targeted learning interventions and Individual Development Plans (IDP).
• Training Management: Manage the Training Master Plan (TMP), oversee external training vendors, control budgets, and track program effectiveness.
• Capability Programs: Support talent initiatives, including rotational development, succession planning, and sales certification processes (e.g., Value-Based Selling).

Requirements

• Experience: At least 5 years in B2C sales. Field sales experience is a pre-requisite eligibility requirement.
• L&D Background: Proven track record in training and coaching, preferably in a B2C environment.
• Education: Bachelor's degree in Business Administration or Technical fields. Certified Training/Coaching Professional credentials are a plus.
• Core Skills: Expertise in Sales Management Processes, Sales Coaching, Change Management, Presentation/Communication, and Project Management.
• Leadership & Tools: Strong results drive, ability to collaborate and influence, and proficiency in MS Office (Word, Excel, PowerPoint).