Project Support Associate

Job Description

We are seeking a highly organized and detail-oriented Project Support Associate to join our team and support the Firestopping & Thermal Team for one of our valued clients. In this role, you will manage daily communications, track project progress, and ensure the accuracy of documentation and billing.

This position requires strong organizational skills, time management, and collaboration with different teams to resolve project-related issues efficiently. You will play a key role in maintaining workflow efficiency and ensuring seamless coordination between project stakeholders.

Key Responsibilities

• Daily Responsibilities:
  • Monitor and manage emails, ensuring involvement in all client communications.
  • Assist in addressing and resolving project-related questions and issues promptly.
• Weekly Responsibilities:
  • Track and follow up on pending Purchase Orders (POs) and Time & Material (T&M) tickets.
  • Address action items from Work In Progress (WIP) meetings.
  • Coordinate weekly material moves to support project execution.
• Monthly Responsibilities:
  • Oversee and follow up on pending Change Orders (COs).
  • Compile data for the Production Tracker to monitor progress and efficiency.
• Account Management (AM) Support:
  • Maintain and update task lists for the Account Management team.
  • Prepare write-ups and submittals for review.
    • Keep logs for change orders, pending tickets, and purchase orders.
• Project Management (PM) Support:
  • Collect monthly project start dates from clients, gather site contact details, and identify equipment requirements.
  • Track weekly tickets and review timesheets to ensure timely submission of T&M work by field teams.
  • Compile project look-aheads, assist with scheduling, and coordinate orders with Purchasing as needed.
  • Review production checks against estimates to ensure project accuracy.
• Billing Support:
  • Analyze job performance, comparing estimates to actuals, using green sheets to identify discrepancies.
  • Ensure accurate and precise billing based on project data.

Requirements

• Must-Have Skills:
  • Strong organizational and time management skills to handle multiple tasks efficiently.
  • Excellent communication and interpersonal abilities to coordinate with internal and external teams.
  • Proficiency with project management and communication tools.
  • High attention to detail and the ability to analyze and compile project-related data.
• Preferred Skills:
  • Previous experience in project management support or a related field.

Benefits

• Social Insurance
• Quarterly Bonus Plan
• Professional Development & Training Opportunities

This is a full-time, on-site position in Cairo, Egypt / Jordan, with working hours from 4 PM 1 AM Egypt Time, Monday through Friday, to align with US Central Time.

If you are an organized and detail-oriented professional looking for an opportunity to support large-scale projects, we encourage you to apply!