Salesforce Coordinator

Job Description

We are seeking a detail-oriented and proactive Estimating Operations Analyst to join our team. This role will work closely with our Estimating Coordinator team to utilize Salesforce as part of a project aimed at improving our estimating operations and workflow. The ideal candidate will have a strong background in Salesforce, project management, and process improvement, with a focus on enhancing efficiency and accuracy in our estimating processes.

Key Responsibilities:

• Collaborate with the Estimating Coordinator team to understand current workflows and identify areas for improvement.
• Develop and implement Salesforce solutions to streamline estimating operations, including data entry, tracking, and reporting.
• Train team members on Salesforce functionalities and best practices to ensure effective utilization of the platform.
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of implemented solutions and identify further improvement opportunities.
• Work with cross-functional teams, including Sales, Operations, and IT, to ensure seamless integration of Salesforce with other systems and processes.
• Provide ongoing support and troubleshooting for Salesforce-related issues within the estimating team.
• Document processes, configurations, and user guides to ensure knowledge transfer and sustainability of improvements.

Work Schedule and Hours:

This position follows US Central working hours and days, meaning in Egypt/Jordan employees are expected to work from 4PM-1AM Monday - Friday.

Requirements

• Qualifications and skills required:
• Fluent in English
  
• Excellent communication skills (written & verbal)
• Strategic problem-solver with an eye for detail
• Informative Provides timely information to the organization and employees so they can make accurate decisions
• Trustworthy & Reliable Direct individual who can present the unvarnished truth in an appropriate and helpful manner; confident; admits mistakes
• Interpersonal Savvy Relates well to all kinds of people, constructive and effective relationships, good communication
• Organized Resourceful and takes initiative; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Ability to prioritize.

Benefits

• Social Insurance
• Quarterly bonus plan
• Professional development and training
• Health insurance