Project Support Associate

We are excited to offer this opportunity for a Project Support Associate role on behalf of one of our valued clients. This role is essential in supporting their Firestopping & Thermal Team and involves managing daily communications, tracking project progress, and ensuring accurate documentation and billing. The position calls for strong organizational skills, attention to detail, and effective collaboration with various teams to address and resolve questions and issues promptly.

We are seeking a highly organized and detail-oriented Project Support Associate to join our team and support the Firestopping & Thermal Team. The ideal candidate will manage daily communications, track project progress, and ensure documentation and billing accuracy. This role requires strong organizational skills, attention to detail, and effective collaboration with different teams to promptly address and resolve questions and issues.

Key Responsibilities:

Daily Management of Emails:

• Monitor and manage emails, ensuring involvement in all client communications.
• Assist in addressing and resolving questions and issues efficiently.

Weekly Follow-ups:

• Track and follow up on pending Purchase Orders (POs).
• Manage Time & Material (T&M) tickets.
• Address action items from Work In Progress (WIP) meetings.
• Coordinate weekly material moves.

Monthly Follow-ups:

• Oversee and follow up on pending Change Orders (COs).
• Compile data for the Production Tracker.

Account Management (AM) Support:

• Maintain and update task lists for the AM team.
• Prepare write-ups and submittals for review.
• Keep logs for change orders, pending tickets, and pending POs.

Project Management (PM) Support:

• Collect monthly start dates from clients and gather site contact information and equipment requirements.
• Track weekly tickets and review timesheets to ensure timely submission of T&M work by the field team.
• Compile project look-aheads, assist with scheduling, and place orders with Purchasing as needed.
• Review production checks against estimates to ensure accuracy.

Billing:

• Review job performance by comparing estimates to actuals, utilizing green sheets to identify discrepancies and ensure precise billing.

Work Schedule and Hours: This position follows US Central working hours and days. Team members in Egypt/Jordan are expected to work from 4 PM to 1 AM, Monday through Friday.

Requirements:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with project management and communication tools.
• High attention to detail and the ability to analyze and compile data.
• Previous experience in project management support or a related field is preferred.

Benefits:

• Social Insurance
• Quarterly bonus plan
• Professional development and training opportunities