Senior Manager – Organizational Change Management (Cloud & Digital Transformation)

Organizational Transformation & Workforce Solutions

Position Overview

We are seeking a Senior Manager to lead Organizational Change Management (OCM) initiatives for large-scale cloud and digital transformation programs across global organizations.

This leadership role combines executive client advisory, consulting delivery, business development, and practice leadership. The successful candidate will have extensive experience designing and leading enterprise-wide change strategies supporting major technology implementations including SAP, Workday, Oracle Cloud, Salesforce, ServiceNow, and SuccessFactors.

The ideal candidate has worked with multinational clients, managed executive stakeholders, led consulting teams, contributed to business development, and helped grow a consulting practice.

Key Responsibilities

Client & Program Leadership

• Lead complex transformation programs from strategy through execution.
• Define project scope, delivery approach, timelines, and governance structures.
• Serve as primary advisor to senior stakeholders across local and international accounts.
• Ensure high-quality deliverables and successful adoption of solutions.
• Manage project financial performance, risks, and overall outcomes.

International Client Management

• Work directly with clients across the US, Europe, and other global markets.
• Navigate multicultural environments and distributed teams.
• Maintain strong executive-level relationships across geographies.

Business Growth & Market Development

• Identify and develop new business opportunities within existing and new accounts.
• Contribute to solution design, commercial proposals, and pricing discussions.
• Support the expansion of the Organizational Transformation capability in Mexico.
• Strengthen market positioning through differentiated offerings and expertise.

Team Leadership & Capability Building

• Lead and mentor a team of consultants and specialists.
• Oversee staffing, resource allocation, and team development.
• Foster a high-performance and collaborative culture.
• Support recruitment and capability development aligned with growth plans.

Organizational Change & Workforce Solutions

• Lead organization design and workforce strategy initiatives.
• Develop and implement change management and communication strategies.
• Design training strategies and oversee curriculum development.
• Support enterprise technology implementations (SAP, Workday, Oracle, Salesforce, etc.) with adoption and enablement strategies.

Required Skills

• Executive-level client management
• Experience working with international clients
• Strong commercial acumen and business development mindset
• Strategic thinking and structured problem-solving
• Program and financial management
• Team leadership and coaching
• Change management and organizational development expertise
• Foundational data analysis skills (Excel, Tableau or similar)

Qualifications

Required

• Bachelors degree
• 15+ years of experience in organizational transformation, workforce strategy, learning & development, or change management
• Proven experience leading technology-enabled transformation initiatives
• Demonstrated exposure to international clients (US and/or Europe preferred)
• Experience managing cross-functional and distributed teams
• Experience contributing to new business development and commercial proposals
• Advanced English proficiency

Preferred

• Experience developing training strategies and conducting needs assessments
• Experience designing and executing change and communication plans
• Exposure to digital learning and adoption tools (Adobe Captivate, Articulate, WalkMe, etc.)