Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to lead our operations and support continued growth in line with the companys strategic objectives.

Key Responsibilities:

• Provide visionary leadership to the organization and the Operations Team.
• Make key decisions regarding company policy, planning, and strategy.
• Develop, implement, and regularly review operational policies and procedures.
• Collaborate with the Program Manager to define values, strategies, and plan for both short- and long-term goals
• Drive growth strategies focused on financial gain and enhanced customer satisfaction.
• Conduct research to identify potential vendors and understand customer needs.
• Arrange business meetings with prospective clients and partners.
• Promote company products/services by addressing client needs and objectives
• Build and maintain long-term relationships with both new and existing customers.
• Increase the value of current clients while attracting new business.
• Explore new markets to enhance sales opportunities.
• Attend conferences, meetings, and industry events to network and promote the company.
• Develop competitive quotes and proposals for clients
• Train and mentor personnel, fostering skill development within the team.

Qualifications:

• MSc/MBA (preferred).
• 10-12 years of relevant experience in operations management or a related field.