About the job Branch Manager - Solar
Job Summary:
We are seeking a motivated and experienced Branch Manager to oversee the operations of our branch in Islamabad. The ideal candidate will have 3 to 5 years of management experience, strong leadership skills, and a proven track record of achieving branch goals. This role is responsible for driving branch performance, managing staff, and ensuring excellent customer service.
Key Responsibilities:
Branch Operations: Manage the day-to-day operations of the branch, ensuring efficiency and compliance with company policies and procedures.
Team Leadership: Lead, motivate, and develop branch staff to achieve individual and team performance goals.
Sales & Revenue Growth: Drive sales growth by implementing effective sales strategies, managing key accounts, and identifying new business opportunities.
Customer Service: Ensure high standards of customer service, addressing client concerns and resolving issues promptly to maintain customer satisfaction.
Financial Management: Oversee branch financials, including budgeting, forecasting, and monitoring expenses to ensure profitability.
Reporting: Prepare and present regular performance reports, including sales figures, financial metrics, and operational updates to senior management.
Compliance: Ensure the branch complies with all regulatory requirements and company policies, including health and safety standards.
Marketing & Promotion: Implement local marketing initiatives to increase branch visibility and attract new customers.
Requirements:
- 3-5 years of proven experience in branch management or a similar leadership role.
- Strong ability to lead and manage a team, with experience in staff development and performance management.
- Demonstrated success in driving sales and delivering exceptional customer service.
- Solid understanding of financial management, including budgeting, forecasting, and expense control.
- Excellent verbal and written communication skills, with the ability to interact effectively with clients, staff, and senior management.
- Strong organizational and problem-solving skills, with the ability to manage multiple tasks and priorities effectively.
- Familiarity with the Islamabad market and local business landscape is advantageous.