About the job Operations Manager
STRIDE Fitness Operations Manager
Position: Operations Manager
Location: Aurora, CO
STRIDE Fitness delivers the ultimate full-body cardio and strength experience that hits hard and moves fast. Our 55-minute high-intensity classes push you on the tread and the floor, so you get in, go hard, and STRIDE out.
Were looking for an energetic and results-driven Operations Manager to oversee studio operations, drive sales initiatives, and elevate the member experience. This is a hands-on leadership role that blends sales, marketing, and operations while ensuring our members and staff feel supported, motivated, and part of the STRIDE community.
Responsibilities
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Meet and exceed monthly lead generation and sales goals through in-studio initiatives, partnerships, and grassroots marketing
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Build strong relationships with members to maximize retention and satisfaction
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Manage studio social media content and engagement to strengthen community connections
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Track KPIs and performance metrics, reporting results to the Studio Owner
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Oversee payroll, supply orders, and retail inventory management
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Ensure the studio is clean, organized, and welcoming for every class
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Partner with the Sales Director and Head Coach to optimize schedules, promotions, and member experience
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Foster a positive, motivating, and supportive environment for both members and staff
Qualifications
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2+ years of sales, operations, or marketing experience (fitness, boutique studio, or wellness industry preferred)
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Leadership experience, including supervising and motivating employees
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Proven record of achieving sales or performance goals
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Strong communication and customer service skills
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Professional, organized, and reliable with attention to detail
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Tech-savvy with CRM tools and Microsoft Office (fitness software experience a plus)
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Passion for fitness, health, and wellness
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Full-time availability and reliable commute to the studio
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Comfortable with completing a background check
Compensation & Benefits
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$20 - $22 per hour + commission opportunities based on performance
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Growth potential within a rapidly expanding fitness brand
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Supportive, team-oriented culture